Thank you for visiting our website.
The term ‘Sparkle and Spin’ or ‘us’ or ‘we’ refers to the owner of the website Sandk106 Ltd whose registered office is 47 Ruskin Park House, Champion Hill, London, SE5 8TQ, we are a UK registered company. The term ‘you’ refers to the user or viewer of our website. These Terms and Conditions of Sale apply to all transactions for the sale of goods on the Website. They do not affect your statutory rights.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
Terms of Sale
All prices shown on the website are in UK Pounds Sterling and include VAT (where applicable) but do not include postage the cost of which is outlined under Delivery Information in these terms and conditions.
We will always try and ensure that prices quoted are accurate however if we have made a mistake on the price of a product then we will not be obliged to supply the goods at the incorrect price.
Placing an Order
By placing an order through our secure online checkout you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. In order to place an order you must be the valid holder of a credit card or debit card issued by a bank acceptable to us. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
When you place an order we will send you a email acknowledgement listing the items you wish to purchase, the total cost and the delivery information you have supplied. This does not constitute our acceptance of your order.
Our acceptance of your order takes place when we despatch the goods. At which point we will email you a shipping confirmation.
Delivery Information for UK Customers
Free Delivery For All Orders Over £100
First Class Recorded Delivery £4.95
Special Next Day Delivery £8.95
First class recorded parcels are normally delivered within three working days of being sent and require a signature upon receipt.
Please note a signature will be required upon receipt.
Delivery Information for EU customers
Standard Delivery £14.95
Express Delivery £24.95
Parcels are sent out by International Signed For and require a signature upon receipt.
Delivery times can vary but most parcels sent to Europe arrive within five working days of despatch.
Delivery for Rest of The World Customers
For Rest of The World delivery costs £15.00.
Parcels require a signature upon receipt.
We are not liable for import taxes or custom duties levied at the point of entry by some countries.
General Delivery Information
Orders will be sent to the delivery address specified when placing your order. We cannot be held responsible if this delivery address is incorrect. We cannot take responsibility for a lost or stolen parcel if you request it is left somewhere rather than signed for at your address.
On occasion items maybe lost in transit. If this occurs, please contact our customer services team
email at firstname.lastname@example.org
telephone on +44 (0) 20 7299 6606
quoting your order number and full delivery address and we will investigate with the carrier.
Cancellations & Returns
If you would like to cancel you order before it is sent out please contact us;
email at email@example.com
telephone on + 44 (0) 20 8299 6606
If your order has already been dispatched then we are unable to cancel your delivery, however you can still return your items for a full refund.
Returns for Refunds or Exchanges
If you are not completely satisfied all items may be returned for full refund or exchange. Customers must request via email to return items within 14 days of receipt and should be returned to the address below using recorded delivery via Royal Mail or your own preferred carrier. We cannot take responsibility for items lost without a proof of delivery and the item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility.
Returns received outside of the above timeframe are accepted at our discretion.
We will not accept returns for any non-faulty items that have been worn and tags removed. Upon receipt of an order, if any item has been received with no tags, you should notify us via. email on the same day if they wish to return.
If you would like to exchange any items please contact us so we can reserve items for you. We can only exchange an item for the same item in a different size subject to availability. We cannot process any exchanges for a completely different item. Exchanged items can only be despatched after the returned goods have been received and checked.
We strongly advise you to check products thoroughly upon delivery before removing any attached tags and before disposing of any original packaging.
Please return items, quoting your original order number, to;
Sparkle & Spin
14 Melbourne Grove
Once we have received your returned items we will arrange for a refund or replacement accordingly.
Please note that you will be responsible for the cost and return of your items.
We recommend when sending items back to get a certificate of postage.
If you should have an item that is faulty please follow the above instructions and we will offer a replacement or refund in accordance to your legal rights.
At Sparkle & Spin we aim to dispatch your goods to you as quick as possible. Please bear with us in busy periods
Disclaimer of Liabilities
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Sparkle and Spin and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Sparkle and Spin’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.